Last Updated: February 28, 2025
Controller Information
International India Hub
Rostocker Str 39, 10553 Berlin
privacy@International India Hub
Introduction
Welcome to International India Hub. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our rental marketplace.
This privacy policy describes the way in which we collect, use, process, and transfer your personal data, for what purposes and on what legal grounds. All the aforementioned complies with the provisions set forth in Regulation (EU) 2016/679 on General Data Protection (GDPR).
During the processing of personal data International India Hub works in line with the General Data Protection Regulation (GDPR). This means we:
- Clearly specify our purposes before we process personal data, by using this privacy statement;
- Limit our collection of personal data to only the personal data needed for legitimate purposes;
- First, ask for explicit permission to process your personal data in cases where your permission is required;
- Take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
- Respect your right to access, correct, or delete your personal data held by us
If you have any questions regarding the processing of personal data, you can reach us by writing at privacy@International India Hub
Definitions
Data Controller: International India Hub or Data Controller is the party responsible for our
personal data under this Privacy Policy.
Personal Data: Any information concerning a natural person, a legal person, an institution,
or an association, which is, or can be, identified, even indirectly, by reference to any other
information, including a personal identification number.
User: Anyone who registers an account with International India Hub.
Tenant: Anyone who is searching for accommodation to rent on International India Hub.
Agent/Landlord: Anyone who is seeking to list, rent or sublet their property on International India Hub.
Advertiser: Anyone who is seeking to advertise on the platform through the in-platform advertisement
Service Provider: Businesses and individuals who offer their service through value added services
Listings: Any property that is uploaded onto International India Hub and is available to rent.
Listings include property photos, descriptions, and addresses.
Third-Party: Any affiliate service that International India Hub does business with.
Data Collection and Processing
Essential Data We Collect
- User registration information (name, email, phone number)
- Rental listing information if you are a property owner
- Payment and banking information for transactions
- Property viewing requests and communications
- Service provider listings and contact information
- Communications through our contact forms and messaging system
Payment Processing Data
- First month’s rent payment details
- Bank account information for landlords/agents through Stripe
- Cold rent and warm rent details
- Deposit information
- Installment plan arrangements
Service Provider Information
- Professional service provider details (carpentry, plumbing, repairs)
- Service booking information
- Professional qualifications
- Personal information for consumer protection
- Reviews and ratings you submit
Information Automatically Collected
- Usage data and browsing activity through the Stream plugin
- IP addresses and device information with date and time
- Cookies and similar tracking technologies
Purpose of Data Processing
Core Functions
- Managing property listings
- Processing rental payments and deposits
- Facilitating communication between parties
- Managing 48-hour payment holding period
- Connecting users with service professionals
Legal Obligations
- Tax compliance
- German rental law compliance
- Anti-money laundering requirements
- Commercial law obligations as Einzelunternehmer
Data Security
- Industry-standard encryption for payment processing
- Secure data storage within the EU
- Regular security updates
- Access control measures
- Data backup procedures
User Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
Please write to privacy@International India Hub for data subject rights requests
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it. User activity logs collected through the Stream plugin are retained for one year to maintain site security and for compliance purposes.
Additionally, we retain data for:
- Active listings: Duration of listing
- Completed transactions: Legal retention period (typically 10 years for financial records in Germany)
- User accounts: Until deletion request
- Payment information: As required by German tax law
- Monitor site usage and activity for security and improvement purposes
Third-Party Data Processors
We use the following third-party service providers who may process your personal data to support the website operations:
Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner. For more information about the cookies we use, please see our Cookie Policy.
Data Security
We have implemented appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Data Breach Procedures
In the event of a data breach that may affect your personal information, we will notify you and the relevant authorities in accordance with applicable law with-in 72 hours
Changes to Privacy Policy
We reserve the right to update this policy. Users will be notified of significant changes via email or website notification.
Contact
For privacy-related inquiries:
International India Hub
privacy@International India Hub
10 am – 6pm
